What are common reasons ADA Workplace Accommodation claims are denied?

Requested change is an 'essential function' of the job Accommodation would cause undue hardship Insufficient medical documentation of limitation Employer is not covered (fewer than 15 employees)

All pathways

United States · education only

Employer

ADA Workplace Accommodation

The Americans with Disabilities Act requires covered employers to provide reasonable accommodations so a qualified employee with a hand disability can do the essential functions of the job.

Typical timeline: Employer must engage in an 'interactive process' promptly — typically within days to a few weeks.

This page is a dedicated, search-friendly version of the same checklist on the main disability benefits guide. Progress checkboxes sync via your browser on this device only.

Claim checklist & evidence

Forms

Employer-specific — Reasonable accommodation request (most employers have an internal form)

Step-by-step

1. List specific job tasks affected by your hand
Be concrete: typing volume, gripping tools, lifting, repetitive pinch, vibration exposure.
Next: Sketch 2–3 accommodations that would let you keep doing essential tasks.
2. Submit a written accommodation request
Email HR with the limitations, the requested accommodation, and the provider letter.
Next: Keep a date-stamped copy and follow up in writing.
3. Engage in the interactive process
Be open to alternatives — the law requires effective accommodation, not your specific preference.
Next: If denied, request a written explanation citing essential functions or undue hardship.

Evidence to gather

Check off items as you collect them — progress is saved only on this device (same keys as the main benefits guide).

Provider letter describing functional limitations and suggested accommodations — Anchors the interactive process in concrete medical limits.
Current written job description — Used to identify which functions are essential vs marginal.

Common reasons claims get denied

Requested change is an 'essential function' of the job
Accommodation would cause undue hardship
Insufficient medical documentation of limitation
Employer is not covered (fewer than 15 employees)

Sources

EEOC — ADA at Work · accessed 2026-04-22
Job Accommodation Network — Hand and Wrist · accessed 2026-04-22