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Government

Employment Insurance (EI) sickness benefits

Temporary federal income support if you are unable to work because of illness, injury, or quarantine and you meet the hours-of-insurance rules.

Typical timeline
Service Canada aims to decide many claims within about 28 days once a complete file is received; delays happen if medical information is missing.

This page is a dedicated, search-friendly version of the same checklist on the main disability benefits guide. Progress checkboxes sync via your browser on this device only.

Claim checklist & evidence

Forms

  • MSCA — medical certificateMedical certificate for EI sickness link

Step-by-step

Evidence to gather

Check off items as you collect them — progress is saved only on this device (same keys as the main benefits guide).

Common reasons claims get denied

  • Insufficient insured hours in the qualifying period
  • Medical certificate incomplete or not received
  • You are already receiving other benefits that offset EI
  • You are not available for work when required by the program rules

Sources